Contact Us
From everyday banking to big life decisions, our team is ready to support you — just reach out.
Get in Touch
We’re here to support you. Send us a message and someone from our team will be in touch shortly.
Call Us
Need to talk to someone directly? Our branches are just a call away.
Revelstoke Branch
(Including RCU Insurance Services Ltd.)
(250) 837-6291Osoyoos Branch
(250) 495-6522Summerland Branch
(250) 494-7181Head Office
(250) 494-7181
Email Us
Not sure where to start? Our inbox is always open.
General Inquiries
contact@cascadiacu.com
Find Us
Visit a Branch or ATM
Lost or Stolen Cards
Lost Debit Card
Call your branch during business hours if your debit card is lost, stolen or you've noticed unauthorized activity on your account.
To report a lost or stolen debit card after hours:
- Summerland members: Call 1-888-277-1043
- Osoyoos members: Call 250-495-6522 and leave a message. Someone will return your call the next business day.
- Revelstoke members: Call 250-837-6291 and leave a message. Someone will return your call the next business day.
Lost Cascadia Collabria Card
Call 1-855-341-4643 to report a lost or stolen Collabria credit card. Help is available 24-hours a day, 7-days a week, including holidays.
FAQ
Frequently Asked Questions
Find answers to common questions about our services and policies.
